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The player from Italy is keen on a list of non-public files needed for KYC verification. We rejected the criticism because the player did not reply to our messages and issues.

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The participant from Italy has sent all the expected paperwork for the verification, however, the position of KYC continues to be not known. Player’s complaint has long been settled effectively.

The player from Portugal has requested a withdrawal. Sadly, he hasn't receive any info from your casino. The complaint received effectively settled.

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